Refund Policy

At Blink Pink Lashes, we strive to provide exceptional service and ensure you have a positive experience with every visit. Please take a moment to review our refund policy.

1. Bookings and Deposits

When you book an appointment with us, a deposit is required to secure your spot. Deposits are non-refundable but can be used as store credit for future services if you need to cancel or reschedule your appointment.

2. Cancellations

If you need to cancel or reschedule your appointment, we kindly ask that you provide at least 24 hours’ notice. This allows us to accommodate other clients and ensure efficient scheduling. Cancellations made less than 24 hours in advance will result in the forfeiture of your deposit, but the deposit amount can be used as store credit for a future appointment.

3. Store Credit

Deposits for cancelled appointments may not be refunded, but you can apply the deposit amount as store credit towards future services. Store credit must be used within 6 months from the date of the original booking.

4. No-Show Policy

If you do not show up for your scheduled appointment without prior notice, your deposit will be forfeited and will not be eligible for a refund or store credit.

5. Refunds for Services Rendered

If you are dissatisfied with the service provided, please let us know within 7 days of your appointment. We will make every effort to resolve the issue by offering a complimentary adjustment or retouch, depending on the situation. Refunds for services rendered will not be issued unless otherwise specified.

6. Changes to the Refund Policy

We reserve the right to modify this refund policy at any time. Any changes will be communicated via our website or directly to clients at the time of booking.

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If you have any questions about our refund policy or need assistance, please don’t hesitate to contact us. We’re happy to help and ensure your experience with Blink Pink Lashes is as seamless as possible.